News

22/12/2015

Post-chat survey available

Want to get a feedback about your customer service quality and efficiency? Ask your customers!

It is now available the post-chat survey, with customizable questions to ask visitors to rate your LiveHelp agents and leave comments on your service when chats end.

The questions can be:
- YES/NO
- rating from 1 to 5 stars
- comment (open question)





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