Chat Lite

Activate now the Chat Lite module and enter LiveHelp world.

The trial version offers the LiveHelp chat in 100% Self Service mode: you can autonomously configure your service and start communicating with your clients immediately.

What are the main features of the chat in the Chat Lite module?

  • The "peephole" feature, that helps agents determine which visitors assist first;
  • Desktop notifications with sound alert which directs agents’ attention to incoming chats and users’ replies;
  • "Mind reading" allows operators to read users’ requests before they are sent, so to start preparing the answer and speed up handling time;
  • Predefined replies, standard text used to reply to most frequent requests;
  • "Citation" feature to reply quoting the user’s message;
  • Alerts that notify agents of inactive chats;
  • Exportable and visual reports for supervision and service improvement.


You will love LiveHelps’s chat!

The real step towards an amazing service is LiveHelp Suite and all the products that are part of it.

What’s the difference between the Chat Lite module and LiveHelp Suite?

  • Custom projects for each client, everything can be personalized;
  • Automatic Contact Distribution the smart communication flow distribution;
  • Efficient handling of all channels: every conversation is in LiveHelp Suite;
  • Dedicated assistance and support;
  • Complete training, from the use of applications to communication skills.

Activate now the Chat Lite module and try our chat!


Learn about our plans:

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