We care for the Customer
"Cuddle" customers and they'll come back
Who does not like to have an assistant always available?
A live chat creates a channel of direct, exclusive and personalized contact: users can even see the agent's picture. The recovery of previous messages and other features improve users' experience and increase their satisfaction.
No software installation required
"Cloud" provided service.
No download for users or agents: the chat opens with a click on the widget in your website. If users are logged in your website, agents will not have to ask their name.
E-mail chat transcript
An additional warranty.
In just one click web visitors can receive the chat transcript on their e-mail. Logs and chat sessions are stored for 30 days (no limit in Business package) and can be viewed in the Admin dashboard.
Fit for every device
Everywhere, the best chat experience.
More and more people browse the web and buy from their smartphones and tablets: LiveHelp® has a responsive interface, this means that it automatically adapts to the monitor used.